The feedback informed treatment (FIT) survey is a self-reflection questionnaire that is sent to your client prior to the commencement of their session. This short survey helps you provide informed treatment and guides your conversation with the client during the session.
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How does the FIT survey benefit different stakeholders?
Your client: Your client will be the greatest beneficiary of the Feedback Informed Treatment survey. During the survey, it encourages self-reflection and improves awareness of key mental health metrics. Ongoing, the survey allows the client to reflect and track progress. The results help drive conversations and goals during the session for both the client and consultant together, allowing the client to make the most of their EAP.
You, the consultant: With the information provided by your clients' completed survey, you can provide feedback informed treatment, with targeted conversation points. The survey also allows you plan goals and objectives aligned to the Employee Assistance Program, whilst planning for external support options with your client if needed. Focusing conversations around key areas where the client may need to address, alongside any key areas picked up in natural conversation with your client during a session together helps provide stronger outcomes and support options.
The clients' organisation: For the organisation of the client, they receive de-identifiable data which provides them with a richer data set that outlines wellbeing and progress across their employee base, driving internal initiatives allows organisations to provide greater support to teams overall where and when needed.
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Positioning statements for the FIT survey
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FIT is convenient - Completing it will help the client achieve the best possible outcomes using effective tools and planning - it can be completed quickly (taking approximately 1 minute) and is confidential. The data is de-identified when shared with organisations, providing them with a richer data set that outlines wellbeing and progress across their employee base, driving internal initiatives allows organisations to provide greater support where and when needed.
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What if my client doesn’t want to complete the survey?
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No –the data is for use between client and consultant only and is designed to inform the therapeutic process and support the interventions as determined between client and consultant.
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Next steps:
If you have further questions, contact your clinical manager to discuss further. For any technical issues with FIT survey’s, contact the user support team at clincialsupport@convergeintl.com.au
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