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The feedback informed treatment (FIT) survey is a self-reflection reflective questionnaire that is sent to your client prior to the commencement of their session. This short survey helps you provide informed treatment and guides your conversation with the client during the session.

The FIT survey supports clients to keep track of their progress, encourages self-reflection and improves awareness of key mental health metrics. For organisations, the de-identified data provides them with a richer data set that outlines wellbeing and progress across their employee base, driving . This can help drive internal initiatives allows and allow organisations to provide greater support where and when needed.

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FIT has been introduced by Converge for the sole purpose of improving to support client wellbeing. This is done in two ways: 

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Your client: Your client will be the greatest beneficiary of the Feedback Informed Treatment survey. During the survey, it encourages self-reflection and improves awareness of key mental health metrics. Ongoing, the survey allows the client to reflect and track progress. The results help drive conversations and goals goal setting during the session for both the client and consultant together, allowing the client to make the most of their EAP.

You, the consultant: With the The information provided by your clients' completed survey, you can provide feedback informed treatment, with targeted conversation points. The survey also allows you plan will inform the setting of goals and objectives aligned to the Employee Assistance Program, whilst planning for external support options with your client if needed. Focusing conversations around key areas where the . It will guide conversations to the key areas that your client may need to address, alongside any key areas picked up in natural conversation with your client during a session together helps provide stronger outcomes and support optionshelping to provide targeted and sustainable outcomes.

The clients' organisation: For the organisation of the client, they receive de-identifiable data which provides them with a richer data set that outlines wellbeing and progress across their employee base, driving . This can help drive internal initiatives allows and allow organisations to provide greater support to teams overall where and when needed.

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Positioning statements for the FIT survey

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Speak openly about FIT - by having this information, both the consultant and the client can make effective use of the Employee Assistance Program with targeted treatment and conversations, while tracking progress to assist with progress tracking strategies and interventions; and planning external treatment or support outside of the EAP if needed.

FIT is convenient - Completing it will help the client achieve the best possible outcomes using effective tools and planning - it can be completed quickly (taking approximately 1 minute) and is confidential. The data is de-identified when shared with organisations, providing them with a richer data set that outlines wellbeing and progress across their employee base, driving . This can help drive internal initiatives allows and allow organisations to provide greater support where and when needed.

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No –the data is for use between client and consultant only and is designed to inform the therapeutic process and support the interventions as determined between client and consultant.

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Next steps:

If you have further questions, contact your clinical manager to discuss further. For any technical issues with FIT survey’s, contact the user support team at clincialsupport@convergeintl.com.au

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