Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To view the correct guidance, please select your engagement type from below:

Employee of Converge
If you work directly for Converge and have a Converge email address, access the rebooking guide here:

Rebook an existing client (Open Calendar)

Partner of Converge
If you are engaged with Converge as a partner and have a Converge email address, access the rebooking guide here:

Rebook an existing client (Open Calendar)

Adhoc (only) Consultant
If you only complete work for Converge on an Adhoc basis, access the Adhoc Consultant rebooking guide here:

Rebook an existing client - Associates (Ad hoc)

Image RemovedUrgent Phone Consultant (UP) Image Added

Telehealth Associate
If you accept Urgent Phone (UP) Telehealth appointments, including “Same Day” telehealth appointments into an “Open” calendar type, access the rebooking guide Telehealth Associate help portal here:

Rebook an existing client (Open Calendar)

Practice’s
If you are from a consultant/associate from a Practice or a Practice admin, use the guide below:

For Practices with Quick View enabled:

Rebook an existing client - Associates (Ad hoc)

For Practices without Quick View enabled and where the practice admin has a single login managing all consultants/associates:

Rebook an existing client (Practice Admin/ Manager) - Classic View

Image RemovedImage Added

Rapid Response + Integrated On-site
We’re working on an online help portal for Rapid Response and Integrated on-site services. For now, refer to your provided PDF guides or contact the team here:

Rapid Response:
rapid.responseadmin@convergeintl.com.au

Integrated on-site:
integratedonsite@convergeintl.com.au