To view the correct guidance, please select your engagement type from below:
Converge Employee of Converge
If you work directly for Converge and have a Converge email address, access the rebooking guide here:
Converge Partner of Converge(CP)
If you are engaged with Converge as a partner and have a Converge email address, access the rebooking guide here:
Adhoc (only) Consultant
If you only complete work for Converge on an Adhoc basis, where Converge needs to contact you and receive acceptance for new bookings and rebookings, access the Adhoc Consultant rebooking guide here:
Telehealth Associate
If you accept Telehealth appointments, including “Same Day” telehealth appointments into an “Open” calendar type, access the Telehealth Associate help portal here:
Practice’s
If you are from a consultant/associate from a Practice or a Practice admin, use the guide below:
For Practices with Quick View enabled:
Rebook an existing client: Ad-hoc Associates (Ad hoc)
For Practices without Quick View enabled and where the practice admin has a single login managing all consultants/associates:
Rebook an existing client (Practice Admin/ Manager) - : Practices / Classic View
Rapid Response + Integrated On-site
We’re working on an online help portal , Integrated Onsite
or Consulting & Training
If you provide services for Rapid Response and Integrated on-site services, Integrated onsite or Consulting & Training, we are working on a new help portal. For now, refer to your provided PDF guides or contact the team here:
Rapid Response:
rapidRapid.responseadmin@convergeintlResponseAdmin@convergeintl.com.au
Integrated on-siteOnsite:
IntegratedOnsite@convergeintl.com.au
Consulting & Training:
integratedonsite@convergeintlConsulting@convergeintl.com.au