In the event of a COVID outbreak, a workplace closure or when a consultant needs to temporarily work from a non-converge device, they can follow these instructions to access most Converge Services.
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If you use Microsoft Edge normally at work and Edge usually fills in your login details, Microsoft Edge on your computer will do the same. If not, login with your Phoenix credentials - remember your username is your full email address.
7. Making a phone call using Microsoft Teams
When you enter the web-version of Microsoft Teams (using the instructions in step 4) from the left menu is a “Calls” button. Click the calls button to enter the calling feature of Microsoft Teams. From here you can dial a phone number (with or without the area code) and then press call.
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Blocking your Teams phone number to clientsTo ensure your clients don’t have your direct teams phone number:
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Troubleshooting
Can’t get my verification code my Converge Office account
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