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Open the Converge International App
Tap “Profile”
Tap “Settings”
Tap “Health App”
Check that “
iPhone | Watch” is connected- it should say “Disconnect” next to it if it’s connected - if not, tap to connectTap “Next” to save these changes
Check that the Converge App can run in the background
The Converge International App needs permission to run in the background to process activity and steps data collected from Apple Health and third-party trackers (like Fitbit, Garmin, Apple Watch, the iPhone’s built in pedometer).
On your iPhone, open the “Settings” app
Scroll down to and tap “General”
Scroll down to and tap “Background App Refresh”
Check that Background App refresh is “On”
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Then, scroll down and find “Converge” and make sure this is also on
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If you no longer intend to use the Converge App
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