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This guide is for Employees only. |
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The Phoenix portal is compatible with our preferred web-browsers Microsoft Edge and Google Chrome on both Mac and Windows PC’s. The portal does work with other browsers including Apple Safari and Mozilla Firefox, however it is not tested with them. If you have any issues with the portal, use one of our preferred web-browsers mentioned above. |
Adjusting your browser settings
We recommend you adjust your browser zoom settings to best view the Phoenix portal page.
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Quick View is split into three sections:
Appointments Not Started
Contains all upcoming appointments and appointments which have not been started yet
Appointments in Progress
Contains all appointments which have been commenced but not completed / closed
Appointments Recently Completed
Contains all appointments recently been completed, cancelled or marked as no show
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https://convergeintl.atlassian.net/servicedesk/customer/kb/view/116654121
Clinical Guidance Documents
To view our clinical guidance documents please go to www.convergeinternational.com/login and log in using the details:
Username: convergeconsultant
Password: converge_consultant
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Please note- this is used for the viewing of clinical guidance documents only. If you need further information about the Phoenix system that is not included in this guide, please lodge a Phoenix support ticket via www.convergeinternational.com/consultants |