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Note

This guide is for Associates with an Ad-Hoc diary arrangement only.

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Info

The Phoenix portal is compatible with our preferred web-browsers Microsoft Edge and Google Chrome on both Mac and Windows PC’s. The portal does work with other browsers including Apple Safari and Mozilla Firefox, however it is not tested for those browsers. If you have any issues with the portal, use one of our preferred web-browsers mentioned above.

Adjusting your browser settings

We recommend you adjust your browser zoom settings to best view the Phoenix portal page.

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Quick View is split into three sections:

  • Appointments Not Started

    • Which contains all upcoming appointments and appointments which have not been started yet

  • Appointments in Progress

    • Contains all appointments which have been commenced but not completed / closed

  • Appointments Recently Completed

    • Contains all appointments recently been completed, cancelled or marked as no show

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