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This guide will help you understand how to sync Apple Health data from your wearable or iPhone to the Converge International App.
The Apple Health collects data from compatible wearables and devices, such as the Apple Watch or iPhone.
When you give the Converge International App permission to view some or all of that data from the Apple Health, it's used in our App for Move challenges participation or activity and your personalised wellbeing metrics within the App.
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Sync Apple Watch and Phone data to Converge App
Allow Converge International app to view some or all Apple Health data
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Once you have completed registration in the Converge International App, you can permit the App to access data from Apple Health, including steps from your iPhone and activity and/or steps from your Apple Watch.
The following steps also applies if you only have an iPhone (no Apple Watch) and want to use the iPhone’s built in Pedometer to count steps for Converge Move challenges and activities or wellbeing features.
In the Converge International App, tap “Profile” from the menu at the bottom
Next, tap “Settings” from the menu
Tap “Connect your device”
Tap “Connect” for “ iPhone | Watch from the list of devices to connect to
Manage or revoke Apple Health data sharing
If you no longer intend to use the Converge App
when you delete the Application our App will automatically lose access to Apple Health data.
If you want to continue to use the Converge App for non-fitness and wellbeing features, but no longer want to sync Apple Health data
You can turn off Apple Health sharing from the Converge International App by following these steps:
Launch the Converge International App
Tap “Profile”
“Tap Settings”
Tap “Health App”
Tap “Disconnect” where iPhone and Watch is shown
If you want to adjust the types of data shared from Apple Health to the Converge App
Launch the Apple Health App (may be shown as “Health” on your iPhone)
Tap “Sharing” from the menu at the bottom of the app
Scroll down and tap “Apps and Services”
Tap “Converge” from the list of Apps and Services which has access to Health data
Turn off data you don’t want the Converge International App to access or write to Health
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Note, if you turn off “Activity” and/or “Steps” from the options shown, it may affect your ability to participate in Move challenges and activities in the Converge App.
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Thats it! You’ve now enabled the Converge App to sync data from your Apple Watch via the Apple Health App.
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Troubleshooting and further help
Review our Apple Health troubleshooting and further help guide: Apple Health troubleshooting & further help
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Next steps
If you are having further issues after following these instructions or need more assistance, contact our User Support team here and we’ll assist you.