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On the right developer tools panel on the right, click the “Network” tab from the menu bar indicated in the picture below. You’ll be presented with network activity from the website.
Click on the “Download” icon to save the logs to a .HAR file
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Step 6: Provide the .HAR file to Converge Support
Reply to the email chain (the ticket) you currently have with Converge User Support who will share this internally with our Development team to research. Please note that a resolution may not be immediately available and may require further steps depending on the complexity of your organisations' security arrangements.
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