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Open the Converge International App
Tap “Profile”
Tap “Settings”
Tap “Health App”
Check that “ iPhone | Watch” is connected- it should say “Disconnect” next to it if it’s connected - if not, tap to connect. If you see Apple Health instead, tap that to connect.
Tap “Next” to save these changes
Check that the Converge App can run in the background
The Converge International App needs permission to run in the background to process activity and steps data collected from Apple Health and third-party trackers (like Fitbit, Garmin, Apple Watch, the iPhone’s built in pedometer).
On your iPhone, open the “Settings” app
Scroll down to and tap “General”
Scroll down to and tap “Background App Refresh”
Check that Background App refresh is “On”
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Then, scroll down and find “Converge” and make sure this is also on
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Further help
If you no longer intend to use the Converge App
When you delete the Application our App will automatically lose access to Apple Health data.
If you want to continue to use the Converge App for non-fitness and wellbeing features, but no longer want to sync Apple Health data
You can turn off Apple Health sharing from the Converge International App by following these steps:
Launch the Converge International App
Tap “Profile”
“Tap Settings”
Tap “Health App”
Tap “Disconnect” where iPhone and Watch is shown
If you want to adjust the types of data shared from Apple Health to the Converge App
Launch the Apple Health App (may be shown as “Health” on your iPhone)
Tap “Sharing” from the menu at the bottom of the app
Scroll down and tap “Apps and Services”
Tap “Converge” from the list of Apps and Services which has access to Health data
Turn off data you don’t want the Converge International App to access or write to Health
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