To view the correct guidance, please select your engagement type from below:
of Converge
If you work directly for Converge and have a Converge email address, access the rebooking guide here:
Rebook an existing client (Telehealth Clients - Open Calendar)
of Converge
(CP)
If you are engaged with Converge as a partner
, access the rebooking guide here:
Rebook an existing client (Telehealth Clients - Open Calendar)
Urgent Phone Consultant (UP) 
Telehealth Associate
If you accept
Telehealth appointments, including “Same Day” telehealth appointments into an “Open” calendar type, access the
Telehealth Associate help portal here:
Rebook an existing client (Telehealth Clients - Open Calendar)
Practice’s
If you are from a consultant/associate from a Practice or a Practice admin, use the guide below:
For Practices with Quick View enabled:
For Practices without Quick View enabled and where the practice admin has a single login managing all consultants/associates:
Rapid Response + Integrated On-site
We’re working on an online help portal for Rapid Response and Integrated on-site services. For now, refer to your provided PDF guides or contact the team here:
Rapid Response:
rapid.responseadmin@convergeintl.com.au
integratedonsite@convergeintl.com.au