In the event of a COVID outbreak, a workplace closure or when a consultant needs to temporarily work from a non-converge device, they can follow these instructions to access most Converge Services.
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You’ll then need to authenticate yourself with a two factor authentication code. This will be sent to your personal smartphone with the Microsoft Authenticator Application.
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On your personal smartphone download the Microsoft Authenticator application from the App Store.
Then, open the Microsoft Authenticator application and sign in with your Converge login
Then, Continue with step 3 below. |
3. Go to the Office365 website on Microsoft edge
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When you enter the web-version of Microsoft Teams (using the instructions in step 4) from the left menu is a “Calls” button. Click the calls button to enter the calling feature of Microsoft Teams. From here you can dial a phone number (with or without the area code) and then press call.
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Blocking your Teams phone number to clientsTo ensure your clients don’t have your direct teams phone number:
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) at the top right of the browser 
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Troubleshooting
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