Syncing Apple Health data
This guide will help you understand how to sync Apple Health data from your wearable or iPhone to the Converge International App.
The Apple Health collects data from compatible wearables and devices, such as the Apple Watch or iPhone.
When you give the Converge International App permission to view some or all of that data from the Apple Health, it's used in our App for Move challenges participation or activity and your personalised wellbeing metrics within the App.
Sync Apple Watch and Phone data to Converge App
Allow Converge International app to view some or all Apple Health data
Once you have completed registration in the Converge International App, you can permit the App to access data from Apple Health, including steps from your iPhone and activity and/or steps from your Apple Watch.
The following steps also applies if you only have an iPhone (no Apple Watch) and want to use the iPhone’s built in Pedometer to count steps for Converge Move challenges and activities or wellbeing features.
In the Converge International App, tap “Profile” from the menu at the bottom
Next, tap “Settings” from the menu
Tap “Connect your device”
Tap “Connect” for “ iPhone | Watch from the list of devices to connect
Thats it! You’ve now enabled the Converge App to sync data from your Apple Watch via the Apple Health App.
Troubleshooting and further help
Review our Apple Health troubleshooting and further help guide: https://convergeintl.atlassian.net/wiki/spaces/CSC/pages/308936710
Next steps
If you are having further issues after following these instructions or need more assistance, contact our User Support team here and we’ll assist you.