Practice (Quick View + Telehealth)


Welcome to the Practice (with Quick View + Telehealth nominee enabled) support centre. Here you can view guides relevant to your practice and nominee setup.

Get started - important guides

Your schedule explained

Learn more about your Telehealth (open) schedule and Adhoc schedule


Rebook a client

Learn how to rebook your existing clients for their next session


Complete a session

Learn how to complete a session in Phoenix

1st session:

2nd and subsequent session:


Search support articles


If you can’t find what you are looking for, here are some other popular guides:

Key contacts and get help

Raise a support ticket

For any help with Phoenix (including login issues), raise a ticket with the User Support team.

Raise a support ticket now

View key contacts

View our up-to-date contacts directory and contact the right team at Converge International.