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Ciritical Incident and Planned Incident submissions

Our team are monitoring these requests from 8am - 9pm Monday - Friday and, 10am - 9pm Saturday - Sunday, excluding national public holidays.

If you require immediate support, please contact 1300 687 327 (AU) or 0800 666 367 (NZ) and press 1 for Critical Incident.
If you are in any sort of danger or risk, please dial 000 immediately.

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We understand the importance of your request and one of our Rapid Response coordinators will reach out to you shortly.

Our team are monitoring these requests (excluding national public holiday) from 8am to 9pm Monday - Friday and 10am-9pm Saturday to Sunday.

If you require immediate support, please contact 1300 687 327 (AU) or 0800 666 367 (NZ) and press 1 for Critical Incident.

If you are in any sort of danger or risk, please dial 000 immediately.

Are you a manager authorised to call in Planned Incident support in your organisation?