We're transitioning to Multi Factor Authentication (MFA) to access and login to Converge services including Phoenix and UCM. Click here to find out more and for support .
Planned Incident - Events which are initiated by the workplace, and which are likely to present some difficulty for the people involved. e.g., org change, redundancy, investigation outcomes.
{"xsrfToken":"b93eb8a30425624c6bfbc86ecc5c0edb62f86226_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f7653ebd-482c-4cbd-9816-3399613efedd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYWIxODk4NS1kMTk1LTRjOTItYjJhMy05NGIyZGYzNDk5NjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3NjUzZWJkLTQ4MmMtNGNiZC05ODE2LTMzOTk2MTNlZmVkZCI6WyJyZWFkIl19LCJleHAiOjE3NDYxMjU3OTAsIm5iZiI6MTc0NjEyNTE5MH0.gGH1-Dp8BHqxHZce1e6jeMxYVeLie9En_wNCirWmCGI&client=eab18985-d195-4c92-b2a3-94b2df349967&mode=fit","logoId":"f7653ebd-482c-4cbd-9816-3399613efedd","isLogoAvailable":true,"helpCenterTitle":"Converge User Support","sharedPortalName":"Converge User Support Help","userInitialAnnouncementHeader":"MFA Portal Rollout","userInitialAnnouncementMessageWiki":"<p>We're transitioning to Multi Factor Authentication (MFA) to access and login to Converge services including Phoenix and UCM. Click <a href=\"https://www.convergeinternational.com.au/mfa\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here to find out more and for support </a>.</p>","translations":{"en-US":{"localeDisplayName":"English (United States)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"helpCenterTitle":"Converge User Support","sharedPortalName":"Converge User Support Help","announcementHeader":"MFA Portal Rollout","announcementMessage":"We're transitioning to Multi Factor Authentication (MFA) to access and login to Converge services including Phoenix and UCM. Click [here to find out more and for support | https://www.convergeinternational.com.au/mfa].","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#074556","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYWIxODk4NS1kMTk1LTRjOTItYjJhMy05NGIyZGYzNDk5NjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDYxMjU3OTAsIm5iZiI6MTc0NjEyNTE5MH0.D1zDd-pYZsDMWY-j0SJjIN9gWrvnmxW4gzBkN4Rv_cQ&client=eab18985-d195-4c92-b2a3-94b2df349967&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#074556","topBarTextColor":"#19f076","hasTopBarBeenSplit":true}}