...
In most cases, if your wearables' application indicates that it can sync to the Apple Health or Google Fit application, the Converge app can sync (receive) that data via the Apple Health or Google Fit app.
Devices which natively support Apple Health and/or Google Fit:
Manufacturer | Models | Sync Connection via | Notes |
|---|---|---|---|
Apple | All Apple Watch models synced to Apple iPhone only | Apple Health | After setup, sync is continuous and automatic |
Apple | iPhone (any model running iOS 16.1 and newer) | Apple Health + Apple Activity App | Only steps are synced if you enable fitness tracking in the Settings App |
Google Pixel Watch models Syced to Android devices only | Google Fit App | After setup, sync is continuous and automatic | |
Fitbit (Google) | All Fitbit devices Syced to Android devices only | Google Fit App | After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models |
Samsung | All Samsung devices that sync to Google Fit | Google Fit App (after connecting in Samsung watch app) | After setup, sync is continuous and automatic |
...
If you have a Fitbit or Garmin device, the Converge app can sync data directly with the application of your wearable and/or via the cloud with your wearable devices' online account for constant syncing.
...
List of devices that support syncing via your wearables' app:
Manufacturer | Models | Sync Connection via | Notes | ||||
|---|---|---|---|---|---|---|---|
Fitbit (Google) | All Fitbit devices synced to both Apple devices and Android devices |
| After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models View setup guide here. | ||||
Garmin | All smartwatch models synced to both Apple devices and Android devices |
| After setup, you may occasionally need to open the Garmin Connect App and sync your wearable. This is automatic for Wi-Fi models. View setup guide here. | ||||
Delta | All Delta branded wearables | Delta | After setup, open the Converge app and sync data in connected devices settings | Fitbit (Google) | All Fitbit devices Syced to Android devices only | Google Fit App | After setup, sync is continuous and automatic |
...
Manual steps recording
If your device is unable to Sync via one of the two methods above (via Apple Health/ Google Fit App or syncing via your wearables' app), you’ll need to manually enter your steps data into the Converge App.
...
Next steps
Learn how to setup your Fitbit or Gamin device Syncing a natively supported device (Fitbit, Garmin, Delta devices)
Learn how to setup your Apple Watch or iPhone Syncing Apple Health data
If you need further assistance with your device, contact your device manufacturer. If you need help syncing it to the Converge International App or syncing data, contact us here or go to www.convergeinternational.com.au/support to raise a support ticket.