Supported wearables and devices
The Converge Application supports syncing data from a range of popular devices. The way your device syncs depends on the connection options your wearable has.
We have 3 categories of Syncing support:
Supported syncing via Apple Health/ Google Fit App
Apple Watch, Google Pixel Watch
Supported syncing via your wearables' App
Garmin Devices, Fitbit Devices, Delta Devices, Samsung, Suunto Devices and Strava App
Manual Steps recording
Supported via Apple Health/ Google Fit App
A wearable is considered to be supported if it can sync its data to the Apple Health or Google Fit application. The Apple Health or Google Fit app becomes the “broker” of fitness data between your device and the Converge Application.
In most cases, if your wearables' application indicates that it can sync to the Apple Health or Google Fit application, the Converge app can sync (receive) that data via the Apple Health or Google Fit app.
Devices which natively support Apple Health and/or Google Fit:
Manufacturer | Models | Sync Connection via | Notes |
|---|---|---|---|
Apple | All Apple Watch models synced to Apple iPhone only | Apple Health - see how to sync here | After setup, sync is continuous and automatic |
Apple | iPhone (any model running iOS 16.1 and newer) | Apple Health + Apple Activity App - see how to sync here | Only steps are synced if you enable fitness tracking in the Settings App |
Google Pixel Watch models Syced to Android devices only | Google Fit App | After setup, sync is continuous and automatic | |
Fitbit (Google) | All Fitbit devices Syced to Android devices only | Google Fit App - see how to sync here. | After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models |
Samsung | All Samsung devices that sync to Google Fit
| Google Fit App (after connecting in Samsung watch app) - see how to sync here | After setup, sync is continuous and automatic |
Suunto | All Suunto devices operating WearOS (operating system) | Google Fit App (after connecting) - see how to sync here | After setup, sync is continuous and automatic if your device Syncs via Wi-Fi |
Strava App | Any device which syncs its data to the Strava App | Google Fit App (after connecting) - see how to sync here |
|
Whoop | All whoop devices which sync via the Whoop App Steps and Walking data may not be synced, except work outs. | Your Whoop app needs to be synced to Apple Health or Google Fit See this guide: https://convergeintl.atlassian.net/wiki/spaces/CSC/pages/319094840 | Only the following data types are shared from Whoop:
|
Xiaomi | Xiaomi Fitness Trackers and watches not operating Google WearOS
|
| Xiaomi does not appear to officially support Google Fit syncing however the feature may be present in the Mi App. Follow the steps linked on the left. |
Xiaomi | Xiaomi Smart Watches Operating Google WearOS (operating system)
|
| Data syncing is handled by the Google Fit app - setup Google Fit on both your Smartphone and Xiaomi Device then connect the Converge App to Google Fit |
Note, Garmin Connect does support syncing to Apple Health and Google Fit, however you need to open the Garmin Connect app and sync your device manually. This synced data is then sent to Apple Health or Google Fit, which in-turn syncs to the Converge App. We recommend following the “Syncing via your wearables” section below.
Supported syncing via your wearables' App
If you have a Fitbit or Garmin device, the Converge app can sync data directly with the application of your wearable and/or via the cloud with your wearable devices' online account for constant syncing.
List of devices that support syncing via your wearables' app:
Manufacturer | Models | Sync Connection via | Notes |
|---|---|---|---|
Fitbit (Google) | All Fitbit devices synced to both Apple devices and Android devices |
| After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models View setup guide here. |
Garmin | All smartwatch models synced to both Apple devices and Android devices |
| After setup, you may occasionally need to open the Garmin Connect App and sync your wearable. This is automatic for Wi-Fi models. View setup guide here. |
Delta | All Delta branded wearables | Delta | After setup, open the Converge app and sync data in connected devices settings |
Manual steps recording
If your device is unable to Sync via one of the two methods above (via Apple Health/ Google Fit App or syncing via your wearables' app), you’ll need to manually enter your steps data into the Converge App.
Next steps
If you need further assistance with your device, contact your device manufacturer.
If you need help syncing it to the Converge International App or syncing data, contact us here or go to www.convergeinternational.com.au/support to raise a support ticket.