Completing a request form

Owned by Christopher
Apr 04, 2024
4 min read

If you need to complete a request form, such as Counselling services provided to a minor or Release of information consent form, our Customer Service team will provide you a link to download the PDF form.

When completing the form, you can choose to either:

  • Download, then complete the form on your device, digitally and email the form to Converge International to the email indicated on the form

  • OR Download and print the form, complete it by hand, then scan and email the form to Converge International, to the email indicated on the form

How to digitally complete the form on your device

Follow the instructions for the device type you are digitally completing the form on:

If you have a free Adobe Account:

  1. Download the form from the web-page provided to you by Converge International Customer Services

  2. Go to the Online Adobe Fill & Sign tool https://www.adobe.com/acrobat/online/sign-pdf.html

  3. Tap or Click “Select a file”

  4. Select the file from your downloads folder or from the location on your device where you saved the form

  5. Sign into your Adobe account or create a free one

  6. After reviewing the contents of the form, complete the form and sign

  7. Download your completed form

  8. Finally, create a new email to the email address specified in the form and attach your completed form

 

If you are downloading on an iPhone or iPad

Using Safari:

  1. On the web-page provided by Converge, tap the Download Form button

  2. You’ll now see the form; save the form by tapping the Share icon image-20240404-044207.png

  3. On the share screen, scroll down and tap Save to Files then tap Save

  4. The downloaded form will be in your Files Application image-20240404-043818.png ; Open the Files app and go to Recents from the bottom menu

  5. Once you find the the downloaded PDF, tap to open it

  6. After reviewing the form, scroll to the section where you need to enter your data

  7. Tap on a section where you need to enter data and the keyboard will appear

  8. Complete all sections where you need to type information, then tap Done when complete

  9. To sign you signature where required, tap the Pencil icon image-20240404-045257.png

  10. Use two fingers to zoom in to the section, then use your finger to sign

  11. Tap Done when complete

The completed form will save in the same place in the Files App (downloads folder)

You can now re-open the completed form and then tap the share icon image-20240404-044207.png to send it by email.

Using Google Chrome (on iPhone and iPad):

  1. On the web-page provided by Converge, tap the Download Form button

  2. A pop-up will appear with the PDF and a link that says “Open in…” - tap this

  3. Scroll down and tap Save to files then tap Save

  4. The downloaded form will be in your Files Application image-20240404-043818.png

  5. Open the Files app and go to Recents from the bottom menu

  6. Once you find the the downloaded PDF, tap to open it

  7. After reviewing the form, scroll to the section where you need to enter your data

  8. Tap on a section where you need to enter data and the keyboard will appear

  9. Complete all sections where you need to type information, then tap Done when complete

  10. To sign you signature where required, tap the Pencil icon image-20240404-045257.png

  11. Use two fingers to zoom in to the section, then use your finger to sign

  12. Tap Done when complete

If you are downloading on an Windows PC or Mac

Using Microsoft Edge (Recommended) (on PC or Mac)

  1. On the web-page provided by Converge, tap the Download Form button

  2. Once downloaded, click the three dots at the top right

  3. From the menu, click “Downloads”

  4. Click the PDF form from the list of downloads

  5. You’ll now see the PDF form; review the contents of the form

  6. Once you’ve finished reviewing the form, scroll to the section where you need to enter your data

  7. Click and enter text as needed

  8. Once completed, enter your signature by clicking on the Draw at the top left

  9. Then, using your mouse, click and draw the signature in the sign section

  10. Then, click the Save As icon and save to desktop or where you prefer

  11. Finally, create a new email to the email address specified in the form and attach your completed form

Using Google Chrome (on PC)

Note, Google Chrome supports downloading and viewing forms and entering data but does not support signing the form. You’ll need to download Adobe Acrobat and then follow the steps below

  1. You’ll need to download and instal Adobe Acrobat: get.adobe.com/reader/

  2. On the web-page provided by Converge, tap the Download Form button

  3. Next, find the downloaded file on your computer and open it with Adobe Acrobat

  4. In Adobe acrobat, review the contents of the form

  5. Once you have reviewed the form, scroll down to the section where you need to enter data

  6. Click on the sections to enter text

  7. Once completed entering all text, you’ll need to sign the document

  8. Click the “All Tools” icon at the top left

  9. From the list of “All tools”, click “Fill & Sign”

  10. Sign the section asking for a signature using your mouse by clicking and dragging your mouse to draw your signature

  11. Save the form

  12. Finally, create a new email to the email address specified in the form and attach your completed form