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If your device is unable to Sync via one of the two methods above (via Apple Health/ Google Fit App or syncing via your wearables' app), you’ll need to manually enter your steps data into the Converge App.
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Next steps
Learn how to setup your Fitbit or Gamin device Syncing a natively supported device (Fitbit, Garmin, Delta devices)
Learn how to setup your Apple Watch or iPhone Syncing Apple Health data
If you need further assistance with your device, contact your device manufacturer. If you need help syncing it to the Converge International App or syncing data, contact us here or go to www.convergeinternational.com.au/support to raise a support ticket.