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When clearing website data, you’ll be logged out of websites and your browsing history will be cleared, but your saved passwords and other data will be retained.
Follow the instructions for your current browser
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Microsoft Edge:
Click the three dots icon at the top right of the browser window (
) then click Settings
then click Privacy
then in the Clear browsing data Section, click “Choose what to clear”.
Select (tick) all options except Passwords and Site Permissions. Make sure browsing history, download history, cookies and other site data, cached images and files, autofill form data are ticked.
Click Clear now.
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Apple Safari (iPad): https://support.apple.com/en-au/guide/ipad/ipad0bb843d8/15.0/ipados/15.0
Next steps
If the issues continue after clearing the cache for your browser, consider switching to the recommended browser Microsoft Edge which can be downloaded for free for Windows PC and Mac: https://www.microsoft.com/en-us/edge/download