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The Converge Application supports syncing data from a range of popular devices. The way your device syncs depends on the connection options your wearable has.

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  • Supported syncing via Apple Health/ Google Fit App

    • Apple Watch, Google Pixel Watch

  • Supported syncing via your wearables' App

    • Garmin Devices, Fitbit Devices, Delta Devices, Samsung, Suunto Devices and Strava App

  • Manual Steps recording

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Supported via Apple Health/ Google Fit App

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Manufacturer

Models

Sync Connection via

Notes

Apple

All Apple Watch models synced to Apple iPhone only

Apple Health - see how to sync here

After setup, sync is continuous and automatic

Apple

iPhone (any model running iOS 16.1 and newer)

Apple Health + Apple Activity App - see how to sync here

Only steps are synced if you enable fitness tracking in the Settings App

Google

Google Pixel Watch models Syced to Android devices only

Google Fit App

After setup, sync is continuous and automatic

Fitbit (Google)

All Fitbit devices Syced to Android devices only

Google Fit App - see how to sync here.

After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models

Samsung

All Samsung devices that sync to Google Fit

  • Samsung Galaxy Watches

  • Samsung Smartphones

Google Fit App (after connecting in Samsung watch app) - see how to sync here

After setup, sync is continuous and automatic

Suunto

All Suunto devices operating WearOS (operating system)

Google Fit App (after connecting) - see how to sync here

After setup, sync is continuous and automatic if your device Syncs via Wi-Fi

Strava App

Any device which syncs its data to the Strava App

Google Fit App (after connecting) - see how to sync here

Whoop

All whoop devices which sync via the Whoop App

Steps and Walking data may not be synced, except work outs.

Your Whoop app needs to be synced to Apple Health or Google Fit

See this guide: Syncing Whoop devices

Only the following data types are shared from Whoop:

  • Workouts

  • Active Energy

  • Heart Rate

  • Sleep

  • Resting Heart Rate

  • Respiratory Rate

  • Blood Oxygen

Xiaomi

Xiaomi Fitness Trackers and watches not operating Google WearOS

  • Watch S3

  • Smart Band 8

Xiaomi does not appear to officially support Google Fit syncing however the feature may be present in the Mi App. Follow the steps linked on the left.

Xiaomi

Xiaomi Smart Watches Operating Google WearOS (operating system)

  • Xiaomi Watch 2

Data syncing is handled by the Google Fit app - setup Google Fit on both your Smartphone and Xiaomi Device then connect the Converge App to Google Fit

Note, Garmin Connect does support syncing to Apple Health and Google Fit, however you need to open the Garmin Connect app and sync your device manually. This synced data is then sent to Apple Health or Google Fit, which in-turn syncs to the Converge App. We recommend following the “Syncing via your wearables” section below.

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Manufacturer

Models

Sync Connection via

Notes

Fitbit (Google)

All Fitbit devices synced to both Apple devices and Android devices

  • Fitbit App

  • Fitbit Account (after setting up the app)

After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models

View setup guide here.

Garmin

All smartwatch models synced to both Apple devices and Android devices

  • Garmin Connect App

  • Garmin Account (after setting up in the App)

After setup, you may occasionally need to open the Garmin Connect App and sync your wearable. This is automatic for Wi-Fi models.

View setup guide here.

Delta

All Delta branded wearables

Delta

After setup, open the Converge app and sync data in connected devices settings

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If your device is unable to Sync via one of the two methods above (via Apple Health/ Google Fit App or syncing via your wearables' app), you’ll need to manually enter your steps data into the Converge App.

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Next steps

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Learn how to setup your Fitbit or Gamin device Syncing a natively supported device (Fitbit, Garmin, Delta devices)

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If you need further assistance with your device, contact your device manufacturer.

If you need help syncing it to the Converge International App or syncing data, contact us here or go to www.convergeinternational.com.au/support to raise a support ticket.