To view the correct guidance, please select your engagement type from below:
Converge Employee
If you work directly for Converge and have a Converge email address, access the rebooking guide here:
Rebook an existing client (Telehealth Clients - Open Calendar)
Converge Partner (CP)
If you are engaged with Converge as a partner, access the rebooking guide here:
Rebook an existing client (Telehealth Clients - Open Calendar)
Telehealth Associate
If you accept Telehealth appointments, including “Same Day” telehealth appointments into an “Open” calendar type, access the Telehealth Associate help portal here:
Rebook an existing client (Telehealth Clients - Open Calendar)
Practice’s
If you are from a consultant/associate from a Practice or a Practice admin, use the guide below:
For Practices with Quick View enabled:
Rebook an existing client: Ad-hoc Associates
For Practices without Quick View enabled and where the practice admin has a single login managing all consultants/associates: