Rebook a client - select engagement type

Converge Employee
If you work directly for Converge and have a Converge email address, access the rebooking guide here:

Rebook an existing customer (Telehealth/Open)

Converge Partner (CP)
If you are engaged with Converge as a partner, access the rebooking guide here:

Rebook an existing customer (Telehealth/Open)

Adhoc (only) Consultant
If you only complete work for Converge on an Adhoc basis, where Converge needs to contact you and receive acceptance for new bookings and rebookings, access the Adhoc Consultant rebooking guide here:

Rebook an existing client: Ad-hoc Associates

Telehealth Associate
If you accept Telehealth appointments, including “Same Day” telehealth appointments into an “Open” calendar type, access the Telehealth Associate help portal here:

Rebook an existing customer (Telehealth/Open)

Practice’s
If you are from a consultant/associate from a Practice or a Practice admin, use the guide below:

For Practices with Quick View enabled:

Rebook an existing client: Ad-hoc Associates

For Practices without Quick View enabled and where the practice admin has a single login managing all consultants/associates:

Rebook an existing client: Practices / Classic View