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The Converge Application supports syncing data from a range of popular devices. The way your device syncs depends on the connection options your wearable has.

We have 3 categories of Syncing support:

  • Supported syncing via Apple Health/ Google Fit App

    • Apple Watch, Google Pixel Watch

  • Supported syncing via your wearables' App

    • Garmin Devices, Fitbit Devices, Delta Devices, Samsung, Suunto Devices and Strava App

  • Manual Steps recording


Supported via Apple Health/ Google Fit App

A wearable is considered to be supported if it can sync its data to the Apple Health or Google Fit application. The Apple Health or Google Fit app becomes the “broker” of fitness data between your device and the Converge Application.

An image visualising the connection between your wearable and your health app and the Converge international app with arrows connecting each

In most cases, if your wearables' application indicates that it can sync to the Apple Health or Google Fit application, the Converge app can sync (receive) that data via the Apple Health or Google Fit app.

Devices which natively support Apple Health and/or Google Fit:

Manufacturer

Models

Sync Connection via

Notes

Apple

All Apple Watch models synced to Apple iPhone only

Apple Health - see how to sync here

After setup, sync is continuous and automatic

Apple

iPhone (any model running iOS 16.1 and newer)

Apple Health + Apple Activity App - see how to sync here

Only steps are synced if you enable fitness tracking in the Settings App

Google

Google Pixel Watch models Syced to Android devices only

Google Fit App

After setup, sync is continuous and automatic

Fitbit (Google)

All Fitbit devices Syced to Android devices only

Google Fit App - see how to sync here.

After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models

Samsung

All Samsung devices that sync to Google Fit

Google Fit App (after connecting in Samsung watch app) - see how to sync here

After setup, sync is continuous and automatic

Suunto

All Suunto devices operating WearOS (operating system)

Google Fit App (after connecting) - see how to sync here

After setup, sync is continuous and automatic if your device Syncs via Wi-Fi

Strava App

Any device which syncs its data to the Strava App

Google Fit App (after connecting) - see how to sync here

Note, Garmin Connect does support syncing to Apple Health and Google Fit, however you need to open the Garmin Connect app and sync your device manually. This synced data is then sent to Apple Health or Google Fit, which in-turn syncs to the Converge App. We recommend following the “Syncing via your wearables” section below.


Supported syncing via your wearables' App

If you have a Fitbit or Garmin device, the Converge app can sync data directly with the application of your wearable and/or via the cloud with your wearable devices' online account for constant syncing.

App Sync.png

List of devices that support syncing via your wearables' app:

Manufacturer

Models

Sync Connection via

Notes

Fitbit (Google)

All Fitbit devices synced to both Apple devices and Android devices

  • Fitbit App

  • Fitbit Account (after setting up the app)

After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models

View setup guide here.

Garmin

All smartwatch models synced to both Apple devices and Android devices

  • Garmin Connect App

  • Garmin Account (after setting up in the App)

After setup, you may occasionally need to open the Garmin Connect App and sync your wearable. This is automatic for Wi-Fi models.

View setup guide here.

Delta

All Delta branded wearables

Delta

After setup, open the Converge app and sync data in connected devices settings


Manual steps recording

If your device is unable to Sync via one of the two methods above (via Apple Health/ Google Fit App or syncing via your wearables' app), you’ll need to manually enter your steps data into the Converge App.


Next steps

If you need further assistance with your device, contact your device manufacturer. If you need help syncing it to the Converge International App or syncing data, contact us here or go to www.convergeinternational.com.au/support to raise a support ticket.

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