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This is a Māori translation of the original guide Register for online booking


Converge Online Booking - Registration.mp4

Step 1: Uru ki te paetukutuku; Access the portal

I runga i to rorohiko, waea ranei:


Step 2: Whakaratohia the Organisation Code

Whakauruhia te waehere i homai e to mahi, then click “Check”

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Your organisation code can usually be found in your Human Resources, People or Wellness intranet portal or internal emails from those teams within your organisation.

Mena ka hiahia awhina koe mo to waehere, whakapaa mai: https://convergeintl.atlassian.net/servicedesk/customer/portal/5

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If you are using the Converge International App:

  1. After downloading the Converge App, launch the application

  2. Tap “Get Started” to register

  3. You’ll be taken to 3 information screens - tap next to proceed each time

  4. Finally, enter your Organisation Code

  5. Tap “Next”


Step 3: Sign up form

Enter your email and create a password; Whakauruhia to wahitau imeera me te hanga kupuhipa hei haina.

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Converge does not share your identifiable information or your personal access to the EAP service with your organisation.

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Step 4: SMS and Email verification

  1. Provide your mobile number for verification; Whakaratohia to nama waea hei manatoko i o korero

  2. Next, verify your email; Na ka tirohia to imeera ki te manatoko i to wahitau imeera

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Step 5: Nga korero whaiaro

Next, add your personal and contact details section so we can create your profile; Whai muri, taapirihia o korero whaiaro kia taea ai e matou te hanga i to korero.

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If you are having difficulty adding in your address in the autocomplete, put in the street number first and select the autocomplete option. From there, you can add the Unit/Apt number.

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For Converge App users:

You’ll have the same options but will be presented in a more compact screen.


Step 6: Whakaratohia to korero mahi

Next, enter your employment information; Whakaratohia to korero mahi

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If you are unsure what your specific employment type is, please select Employee

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Next Steps and further reading

After completing the registration, you’ll be ready to book your first appointment. For guidance on booking an appointment, click here: Book an appointment

If you need assistance with the online booking portal, you can contact our User Support team here https://convergeintl.atlassian.net/servicedesk/customer/portal/5/create/69?parentProduct=JSM-Portal&parentProductContentContainerId=10053&initialAllowedFeatures=disable-login-flow.disable-share or call our customer service team on 1300 687 327.