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App Sync.png

If you have a Fitbit or Garmin device, the Converge app can sync data directly with the application of your wearable and/or via the cloud with your wearable devices' online account for constant syncing.

List of devices that support syncing via your wearables' app:

Before you start, check that your device Syncs with our App. If your wearable device is listed in the table below, you can use this support article.

Manufacturer

Models

Sync Connection via

Notes

Fitbit (Google)

All Fitbit devices synced to both Apple devices and Android devices

  • Fitbit App

  • Fitbit Account (after setting up the app)

After setup, sync is continuous and automatic if your Fitbit Syncs via Wi-Fi or when you open and sync via the Application for non-Wi-Fi models

Garmin

All smartwatch models synced to both Apple devices and Android devices

  • Garmin Connect App

  • Garmin Account (after setting up in the App)

After setup, you may occasionally need to open the Garmin Connect App and sync your wearable. This is automatic for Wi-Fi models.

Delta

All Delta branded wearables

Delta

After setup, open the Converge app and sync data in connected devices settings

We also support other devices including Apple Watch, Samsung Watch and Google Pixel - view this support article for more information: Supported wearables and devices

Sync a Garmin device

Before you start, to Sync a Garmin device, you’ll need:

  • To have a Garmin smartwatch device that is compatible with the Garmin Connect App

  • The Garmin Connect App

  • A Garmin Connect account (setup an account in the Garmin Connect App)

Make sure you’ve set these up before beginning to follow the below steps.

  1. Launch the Converge International App

  2. Tap “Profile” from the menu at the bottom right of the app

  3. Tap “Settings”

  4. Tap “Connect your device”

  5. From the list of devices, tap “Garmin”

  6. You’ll now be taken to your web-browser to sign into your Garmin Connect account

By following the above, you’ll be giving the Converge Application and our service access to Garmin activity data, which is used exclusively for Move challenges and wellbeing and activity features in the Converge App. To disconnect or modify these settings, see this information:

Sync a Fitbit device

Before you start, to sync a Fitbit device, you’ll need:

  • To have a Fitbit device that is registered and setup in the Fitbit Application

  • The Fitbit Application setup, signed in and synced to your Fitbit device

  • A Fitbit/Google connected account to manage your Fitbit device

Make sure you’ve setup these up before beginning to follow the below steps.

  1. Launch the Converge International App

  2. Tap “Profile” from the menu at the bottom right of the app

  3. Tap “Settings”

  4. Tap “Connect your device”

  5. From the list of devices, tap “Fitbit”

  6. You’ll now be taken to your web-browser to sign into your Fitbit or Fitbit connected Google account

By following the above, you’ll be giving the Converge Application and our service access to Fitbit activity data, which is used exclusively for Move challenges and wellbeing and activity features in the Converge App. To disconnect or modify these settings, see this information:

Sync a Delta device/ wearable

  1. Turn on your Delta device (this may take up-to 4 minutes)

  2. Make sure Bluetooth on your iPhone or Android device is on

  3. Launch the Converge International App

  4. Tap “Profile” from the menu at the bottom right of the app

  5. Tap “Settings”

  6. Tap “Connect your device”

  7. From the list of devices, tap “Delta”

Refer to the instructions supplied with your device for more information.

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