Practice (Quick View + Telehealth)

Practice QVT.png

Welcome.

Welcome to the Practice (with Quick View + Telehealth nominee enabled) support centre. Here you can view guides relevant to your practice and nominee setup.

Get started - important guides

Your schedule explained

Learn more about your Telehealth (open) schedule and Adhoc schedule

https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/108593173

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Rebook a client

Learn how to rebook your existing clients for their next session

https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/105545729

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Complete a session

Learn how to complete a session in Phoenix

1st session: https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/118652929

2nd and subsequent session: https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/105906216

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Search support articles

Search

If you can’t find what you are looking for, here are some other popular guides:

https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/101384244

https://convergeintl.atlassian.net/wiki/spaces/CG/pages/141295656

https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/108363819

Key contacts and get help

Raise a support ticket

For any help with Phoenix (including login issues), raise a ticket with the User Support team.

Raise a support ticket now

View key contacts

View our up-to-date contacts directory and contact the right team at Converge International.

https://convergeintl.atlassian.net/wiki/spaces/ALL/pages/127172609