Tuhia to wa whakarite (book next appointment)

Owned by Christopher
Last updated: May 23, 2024
3 min read
image-20240523-012437.png

This guide is a Māori translation of the original Book your next appointment (rebook)

Kia ora, Ma tenei aratohu e awhina i a koe ki te tuhi ano mo te huihuinga e whai ake nei.

I mua i te tiimata; Before starting

Me rehita koe mo te tuhi ipurangi i mua i to whai i tenei aratohu Register for online booking

Step 1: Takiuru ki te tomokanga pukapuka ipurangi

Haere ki te paetukutuku:

Step 2: Kimihia te hui o mua me te pukapuka ano

I runga i te wharangi “My Appointments” wharangi:

  1. Pāwhiri “History”

  2. Pāwhiri three dots ()

  3. I muri, Pāwhiri “Rebook”.

He whakapakoko o nga tohutohu

Step 3: Confirm; Whakapumautia nga korero

Muri iho, whakaū mena kei te pirangi koe ki te tangata rite ki te wa whakamutunga, ki tetahi atu ranei; Select the same consultant as last time or someone else

  1. Whakaūhia to hiahia

  2. Whakaū ki te hiahia koe Phone Call or Video Call

  3. Kaua e huri

  4. Pāwhiritia "Continue"

Family and couple sessions are not yet available via Online Booking, please call us on 08 0066 6367 or 1300 687 327 (AU)

 

Step 4: Time and date; Whiriwhiria te wa me te ra

  1. Whiriwhiria te wa me te ra; Select time and date for the appointment;

  2. Pāwhiritia "Complete"

 

 

 

Whakapumautia to wa whakarite; Confirm the appintment;

 

Ētahi atu korero; more information

Whakaritea ano to wa whakarite; Rescheduling an appointment

When accessing EAP services with Converge International, you are entitled to a set number of sessions based on your contract. You can reschedule an appointment via the online booking portal. View this guide for more information: https://convergeintl.atlassian.net/servicedesk/customer/portal/5/article/142082080?parentProduct=JSM-Portal&parentProductContentContainerId=10053&initialAllowedFeatures=disable-login-flow.disable-share

Whakakore i to wa whakarite; Cancelling an appointment

When accessing EAP services with Converge International, you are entitled to a set number of sessions based on your contract. You can cancel an appointment via the online booking portal. View this guide for more information: https://convergeintl.atlassian.net/servicedesk/customer/portal/5/article/141295656?parentProduct=JSM-Portal&parentProductContentContainerId=10053&initialAllowedFeatures=disable-login-flow.disable-share

Whakaritea he hui hou; Booking a new appointment

If you are looking to book a new appointment for a new issue, depending on your session entitlements you are able to get a new set of sessions. View this guide for more information: https://convergeintl.atlassian.net/servicedesk/customer/portal/5/article/141164610?parentProduct=JSM-Portal&parentProductContentContainerId=10053&initialAllowedFeatures=disable-login-flow.disable-share