Setup, register and use the Converge App

This guide will help you get setup with the Converge International App, register to use the services in the App (including the Move Challenge and Online Booking) and setup your profile.


1. Download and install the Converge International App

For iPhone users:

For Android users:

2. Register using your Organisation code

Next, you’ll need your Organisation code to register in the Converge App.

If you don’t have an organisation code or you have issues with registering and using the code, view the “Need more help” section at bottom of this article to contact our User Support team.

  1. Open the Converge International App

  2. Tap “Get Started” to register

  3. Follow through the tutorial pages displayed

  4. Enter your Organisation code

  5. Tap “Next”

If you’ve used the Online Booking Portal from Converge International in the past, you can sign in at step 2 or tap sign in then reset your password if you’ve forgotten your password.

3. Setup your profile

Finally, go to “My Profile” from the bottom menu of the app and tap “About you” from the options presented. Complete the personal data which assists us with scoring you for wellbeing, wellness and the Move Challenge.


Setup your device to track activity for the Move challenge

If you are participating in the Move challenge, read this page to get started and sync your activity tracker or your Phone’s built-in pedometer: Supported wearables and devices

Access Online Booking for EAP services

As a Converge client, your organisation may have enabled Employee Assistance Program (EAP) services, which can be booked using the Converge App in just a few taps.

Tap “Book an Appointment” from the Home page of the App to get started with using your EAP.

Online booking for EAP services lets you book for wellbeing support covering Personal and Workplace issues, financial coaching and more*.



Need more help?

Access Online Booking

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Online Booking Support

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Converge App Support

 

 

*Not all EAP services are available to all organisations.